Privacy Policy

Last Updated: 15/10/2024

At Trophy Next Day, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect information from you when you place an order, create an account, or engage with our website. This information may include:

• Personal Information: Name, email address, phone number, shipping address, and payment details.
• Order Information: Details of products purchased, order history, and customization preferences.
• Technical Data: IP address, browser type, time zone settings, and other technical data when you browse our website.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your browsing experience, track user behavior, and improve website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

• Order Processing and Fulfillment: To process your orders, manage payments, and arrange for shipping.
• Personalization: To customize your experience on our website, including showing you products relevant to your interests.
• Customer Service: To provide customer support, respond to your inquiries, and resolve issues.
• Marketing: To send you promotional emails about new products, services, or special offers, but only if you have opted in to receive these communications.
• Website Improvements: To analyze data and improve our website functionality, design, and user experience.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, order delivery, and customer service. These partners are required to protect your data and use it only for the services they provide.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, enforce our terms and conditions, or protect the rights and safety of our users and our business.

4. Data Security

We take your privacy seriously and use a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and restricted access to personal data.

While we strive to protect your data, please be aware that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Marketing Preferences: You can opt out of receiving marketing emails at any time by following the unsubscribe link included in our communications.

6. Cookies Policy

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us recognize your preferences and track usage. You can control cookie settings in your browser, but disabling cookies may affect the functionality of the website.

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy regularly.

8. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us:

Email: printedgifthouse@gmail.com
Phone: +44 1782 637409
Address: Printed Gift House LTD, 42, Merrial Street, Newcastle-Under-Lyme, Staffs. ST5 2AW,UK